Off Topic: Peave of the Day == The FAX Machine.

Instead of FAX communication, why don’t organizations just ask for 80 column punch cards or cuneiform on papyrus reed? These days I get so agitated when, say, a customer service department requires a FAX to clear up an issue. Does anyone else feel the way I do, or am I just (un?)characteristically crabby this morning?

Instead of wandering around looking for a FAX machine, I thought I’d email the following reasonable anti-FAX position to see where it would get me:

Regarding […customer service issue…], do you really want a FAX? Anymore that is becoming so outdated. How about a scanned PDF emailed? That would surely take the same amount of human resources (perhaps less since you wont be changing paper), cuts down on filing space, saves trees and keeps me from trying to find a  FAX machine.

And their brilliant reply? Of course:

Regarding your inquiry, the preferred methods of documentation submission are via postal mail [or] fax to our office at […]

Doesn’t it stand to reason I already knew their preferred method? Oh, hold it, there is new information there after all: I can simply stuff it in an envelope and snail mail it. Brilliant!

4 Responses to “Off Topic: Peave of the Day == The FAX Machine.”


  1. 1 Paweł Barut November 9, 2007 at 6:31 pm

    I totally agree with you. I’m sure that most modern companies for receiving they use fax2mail services. If they still have fax machines, they use it to send fax only.
    The situation you described is ridicules.

    Regards, Paweł

  2. 2 Freek November 9, 2007 at 10:36 pm

    To put in some more modern technology you could use bluetooth to connect your laptop with your mobile and then use your mobile as a fax 🙂

    And to get revenge you could make the background of the fax black and the letter color white …

  3. 3 lhe November 9, 2007 at 11:13 pm

    In most cases i certainly agree fax = stone-age, though i can think of an actual case making a difference (perhaps not for you though). In Germany fax communication can be used as evidence in court as it is “written form” by law, the same doesn’t hold true for email. So if one has to communicate documents which could become relevant sometime fax would be the choice.
    Usually i send my fax via an email2fax-gateway, isn’t that nice 😉

  4. 4 Sidhu November 15, 2007 at 2:12 am

    >And to get revenge you could make the background of the fax black and >the letter color white …

    Hahahaha lol…

    Sidhu


Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.




DISCLAIMER

I work for Amazon Web Services. The opinions I share in this blog are my own. I'm *not* communicating as a spokesperson for Amazon. In other words, I work at Amazon, but this is my own opinion.

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 743 other subscribers
Oracle ACE Program Status

Click It

website metrics

Fond Memories

Copyright

All content is © Kevin Closson and "Kevin Closson's Blog: Platforms, Databases, and Storage", 2006-2015. Unauthorized use and/or duplication of this material without express and written permission from this blog’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Kevin Closson and Kevin Closson's Blog: Platforms, Databases, and Storage with appropriate and specific direction to the original content.

%d bloggers like this: